Based in Massachusetts, Commonwealth Care Alliance (CCA) is a not-for-profit, community-based healthcare organization dedicated to improving care for individuals who are dually eligible for MassHealth (Medicaid) and Medicare with complex medical, behavioral health and social needs, including persons with disabilities. CCA offers two health plans: Senior Care Options (HMO SNP), for individuals ages 65 and over who have Medicare and MassHealth Standard or only MassHealth Standard; and One Care, a Massachusetts demonstration program for dual eligible individuals ages 21 to 64. These comprehensive health plans provide all the services covered under Medicare and MassHealth, and other benefits as determined necessary by an inter-professional care team in conjunction with CCA’s preferred provider network. For two consecutive years (2016-17), CCA’s One Care plan received a top consumer rating for quality and access in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) national survey of Medicare-Medicaid Plans, administered by the Centers for Medicare & Medicaid (CMS).
As a primary care physician here, you’ll provide home-based primary care to the most bio-psycho-socially complex members within Commonwealth Care Alliance (CCA). Panel sizes are small, clinical creativity is prized, and care is provided in partnership with a multidisciplinary team including nurse practitioners and integrated behavioral health. We are both a provider and a payor so incentives are aligned that allow you not to worry about productivity, but just to take good care of our members – your patients! You’ll find that often your first visit with a new patient is a 2 hour home visit! It is an extraordinarily satisfying way to practice, gain skills, and impact some of our state’s most complex patients, as well as grow your career.
Our unique approach to care is based on:
Trusting, engaged relationships
- Care teams earn members’ trust by being available day in and day out and by responding quickly to medical and social needs.
- Every member’s beliefs and preferences are valued and respected.
- Every member has a dedicated care manager to coordinate all aspects of their care plan.
- Comprehensive care planning looks out for both current and future needs.
Addressing unmet needs
- Care plans focus heavily on primary care and social services and supports.
- Care is delivered in interdisciplinary teams with clinical and nonclinical caregivers chosen to meet the member's needs.
- Care plans include behavioral care, help finding and using community resources, transportation to appointments, crisis support, care transition follow-up, and more.
Transformative approach to care delivery
- Person-centered care focuses on following members’ wishes and maintaining their independence and dignity.
- Home-based primary care for members who cannot get to a doctor’s office.
- Mobile integrated health program sends paramedics with behavioral health training on home visits when needed, reducing ER visits and hospitalizations.
- Community Crisis Stabilization Units care for members in a crisis, so they don’t have to be admitted to a hospital far from home.
- Life Choices Palliative Care program helps members receive compassionate end-of-life care according to their wishes.
- Opioid/Substance Use Disorder treatment program includes: continued engagement with members, including home visits, throughout treatment; protocol-driven evaluation and use of opioids in pain control; and increased interventions while reducing opioid use.
Greater Springfield Region
The region's hub - the city of Springfield - is the fourth largest city in New England and offers a booming economy with more affordable pricing and rural feel than its big-city neighbors, making it a perfect destination for businesses or individuals. With a long history in manufacturing and growing education and healthcare industries, the city's economy is strong. A variety of attractions and entertainment options keep locals happy and attract many visitors who contribute to the thriving tourism industry. A prime location, educated workforce, and low operating costs make the greater Springfield region ideal for any business.
Located at the "crossroads of New England," with easy access to the north-south Interstate 91 and east-west Interstate 90, Springfield is at the geographical center with easy access to the rest of the region and to major airports, rail service and interstate highways adding to the ease of moving products and attracting commuters without the added expense of other major metropolitan areas.
In total, more than 5,500 businesses have chosen to call greater Springfield home. These businesses, which employ more than 61,000 workers, span a variety of industries including manufacturing, healthcare, financial services, retail, and more.
The areas' location inside the Knowledge Corridor, among the highest concentrations of colleges and universities in the country, ensures an educated workforce to support the region's businesses. With nearly 30 world-renowned higher educational institutions and over 150,000 students, the workforce is plentiful to fill a multitude of jobs.
A diverse variety of recreational and cultural options keep and attract its workforce and have helped build a tourism industry that contributes approximately $662 million annually to the region.
Springfield and its surrounding communities are affordable sites for both businesses and employees to locate. The cost of living in the region is nearly 50 percent less than nearby major metropolitan centers like Boston or New York. Real estate costs are low for both single-family homes - just below the national average - and for industrial and business sites.
Many of the municipalities provide pre-permitting sites and offer tax incentives for locating here, and significant investments in local infrastructure and broadband expansion provide for a business-friendly environment. Since housing and the cost of living are lower in the region than other cities, this adds to the total cost savings for any business looking to locate or expand here.