The driving purpose of our organization is to be the most valued and trusted Urgent Care Group in the Denver Metro Area. We will achieve this by superseding the expectations of every patient in providing excellent patient care and keeping visit times to a minimum. We will measure our success in achieving a 5-star rating from all our patients.
Our vision is to have 5 high-quality urgent care clinics operating in the Denver Metro Area by 2020. Customer loyalty is key, this is why we want every patient to experience excellent service with friendly staff and knowledgeable providers in a welcoming environment. Our patients love us and keep telling their friends about their experience with us. 50% of our new patients are choosing us due to word of mouth (friend/relative).
Our Core Values
We are Passionate and have a Positive Attitude
- Being passionate at work and having a grateful attitude determines the success in our life.
- We are committed, self-motivated and consistently care for our patients with respect and empathy.
We are continuously striving for Improvement
- We believe we need to constantly re-evaluate ourselves and our processes; we are never satisfied with just being good, we strive to be excellent.
- We avoid idle time and focus on creating value for our patients and our stakeholders with each and any of our activities.
Ongoing Training and Education is key to our success
- We believe that continuous development of our expertise and skills is critical to our success.
- We are committed to expanding our knowledge and competence to best serve our patients and to reach our full potential.
Integrity is Fundamental to us
- We demand honesty and personal accountability in all we do; we own every action we take. We communicate openly to everyone in the organization.
- We will treat every patient with respect and dignity; they are the reason for us being here.